• Email: bernadine@spiceyb.com,
  • Phone: +353 (0) 877 687212

Welcome to Spicey B. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Spicey B’s relationship with you in relation to this website and your purchases. At no point are your statutory rights affected.

The term ‘Spicey B’ or ‘us’ or ‘we’ refers to the owner of the website www.spiceyb.com which is wholly owned by Spicey B whose registered office is: Knockbrien, Ballyneety, Co.Limerick, V94 KWP4, Ireland. The term ‘you’ or ‘your’ refers to the user or viewer of our website.

All orders take approximately 1-3 business days to dispatch. Unfortunately, it is not possible to make any amendments to your order once your order has been placed. All Orders are shipped via An Post. You will receive an email to confirm dispatch. If you place an order with a tracking service please email for your tracking number. Spicey B is not responsible for any items that are lost via the standard postal service with An Post. If you have concerns about using standard post please chose the registered postage option.

DAMAGED/ INCORRECT ITEMS
All items are Quality Checked before dispatching our warehouse.
If you do receive an item that has been damaged or is incorrect, please email us within 48 hours of receipt detailing your order number and a description of the damage or incorrect item(s) to hello@spiceyb.com. After 48 hours, your item will fall within the 14-day returns policy.
Damaged/Incorrect items must be returned unworn, repacked in the original packaging.
Assuming that our return’s policy has been adhered to returned goods will be credited within 30 day of our receiving them.

Cancelations & Returns Policy
Under the EU Distance Selling Regulations you have the right to return unwanted goods. This “cooling-off” period gives you 14 working days in which to cancel your order. The period starts the day after the day that goods are received.  We kindly ask customers exercising this right to return the goods unused, in the original packaging with all user information. The Distance selling regulations state that you are allowed to examine the products as you would in a shop, for example you can take a necklace out of a pouch and examine it, and you can try it on, however we ask that you do not wear it for more than the time needed to try it on (5-10 minutes).
To exercise this right please contact us. We will need confirmation in writing, as well as your name, address and invoice number, please submit this via email to hello@spiceyb.com. When exercising the right to cancel during the cooling-off period, goods are to be returned at the customer’s expense. We will send you the correct address to return the goods, this may not be the same address from which the goods were sent. Do not refuse to accept the goods from your postal service, accept the goods from your postal service and the correct address to return the goods will be supplied within 24 working hours.
You must use a reputable delivery service that can provide evidence that they have delivered the goods back to us. Please also ensure that goods are packed with sufficient outer packaging to ensure that no damage is caused in transit. We will not be responsible for such damage and would suggest you take out insurance with your delivery service to cover this.
Assuming that our return’s policy has been adhered to returned goods will be credited within 30 day of our receiving them.
If in doubt about any aspect of our returns policy, please either email or phone us and we will be happy to help

Feedback & Complaints
We welcome any form of feedback to help us to improve the service we offer. If you have a complaint regarding any aspect of Spicey B please contact us. We endeavour to respond to all complaints within 5 working days. We will keep you informed as we handle your complaint and will, in most cases, be able to resolve this within 30 days. This website may contain links to other websites which are not under the control of, nor maintained by Spicey B. These links are provided for your convenience only and we cannot be held responsible for the content of those sites

Force Majeure
Spicey B shall have no liability for any failure to deliver goods, any delay in delivery or for any damage or defect to goods caused by any of the following events or circumstances beyond its reasonable control: Acts of God, flood, riots, fire, drought, war or legislation. Spicey B reserve the right to make changes in the products, prices and content described in this website at any time and without notice. We reserve the right to not supply goods and to cancel your order in the event of a pricing error or omission. We reserve the right to withdraw any item from sale, at any point prior to dispatch, for whatever reason.

Limitation of Liability
Spicey B shall not be responsible for any detrimental reliance you place on this website or its contents. We endeavour to make our website uninterrupted and error free, but are reliant on our web server. Therefore, the online shopping service is provided on an “as is” and “as available” basis.
Any other information or advice given on this site is meant for guidance purposes only and purchasers must be responsible for determining whether such information or advice applies to their particular circumstances. The information and advice contained in this website should not be relied upon as statements or representations of facts. No warranty is given as to the accuracy of any information given. Spicey B is not liable for any allergies or accidents caused by the products we sell.

Governing Law:
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Ireland.

Privacy Policy
At SPICEY B we take the privacy of our customers and the protection of their personal details very seriously. Due to the ordering process certain information you submit at the time of ordering is collected lawfully and in accordance with the Data Protection Acts 1998 to 2003, solely by SPICEY B.
SPICEY B does not disclose customer information to any third parties. The information is used only for the purpose of processing your request and to communicate with you on any matters relating to the provision of the service in general. Information and statistics may also be used for the purpose of monitoring site usage. These statistics will not include any information that can be used to identify an individual.

Our Guarantee

  • Free Shipping above 50 Euro

    No extra fees, no hidden cost, just our fabulous products right on your doorstep. Enjoy our fabulous shopping experience!

  • Highest Quality Guaranteed

    All our products come from trusted and reputable sources. You will enjoy your great value but also unbeatable quality and reliability.

  • Great customer service

    You are very important to us, so we will endeavor to treat you accordingly. At Spicey B., you can shop with the confidence of also a great level of after care.